Terms & Conditions
Last Updated: November 2025
Welcome to Mountsea. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting or purchasing from www.mountsea.com (“Website”), you agree to comply with these Terms. Please read them carefully before proceeding.
1. General Information
Mountsea is engaged in the manufacture and sale of stainless steel tumblers, bottles, and custom-branded drinkware.
By using this website, you confirm that you are at least 18 years old and capable of entering into a binding contract under Indian law.
2. Products & Services
We take all reasonable efforts to display product details, images, and specifications accurately. However, variations in color, finish, engraving, or packaging may occur due to lighting, material differences, or screen display settings. Mountsea reserves the right to modify or discontinue any product without prior notice.
3. Pricing & Payment
All prices listed on our website are in Indian Rupees (INR) and inclusive/exclusive of GST, as specified.
We reserve the right to change prices at any time without notice. Orders will be processed only after full or partial payment confirmation, depending on order type (retail, bulk, or corporate).
4. Custom Orders & Branding
For personalized, engraved, or branded products:
- Final design approval is mandatory before production.
- Once approved, no changes or cancellations will be accepted.
- Mountsea is not liable for errors in customer-provided artwork, text, or logos.
5. Shipping & Delivery
We offer pan-India and international delivery through trusted logistics partners.
Estimated delivery times are provided during order confirmation but may vary due to unforeseen delays. Mountsea is not responsible for courier delays, customs clearance, or force majeure events.
6. Returns & Replacements
Due to the custom nature of many of our products, returns or exchanges are only accepted for defective or damaged items received within 3 days of delivery.
To initiate a claim, contact us at [yourbrandname@gmail.com] with your order number and photos of the issue.
7. Warranty & Product Care
Mountsea products are designed for long-term use with proper care. We do not offer a manufacturer’s warranty unless explicitly mentioned.
Avoid harsh cleaning agents, dishwasher exposure, or physical damage to maintain longevity and finish.
8. Intellectual Property
All content, designs, images, text, and branding on this website are the intellectual property of Mountsea.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Mountsea shall not be liable for any direct, indirect, incidental, or consequential damages arising from product misuse, delay in delivery, or website inaccessibility.
10. Privacy Policy
Please refer to our [Privacy Policy] page to understand how we collect, use, and protect your personal information.
11. Contact Us
For any questions, clarifications, or support, reach out to:
Mountsea
Email: [yourbrandname@gmail.com]
Phone / WhatsApp: [+91 9030647568]
Address: Plot No. 45, Industrial Area, Hyderabad, Telangana – 500032