Privacy Policy

Last Updated: November 2025

At Mountsea, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share when visiting or purchasing from www.mountsea.com (“Website”).

By using our Website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, billing/shipping address.
  • Order Information: Product preferences, customization details, and payment confirmation.
  • Communication Data: Messages or inquiries made through forms, email, or WhatsApp.
  • Technical Data: IP address, browser type, and device information collected automatically for analytics and performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer service and respond to inquiries.
  • Send order updates, invoices, and shipping notifications.
  • Improve our products, services, and website experience.
  • Send marketing communications (only if you opt in).

We do not sell, rent, or trade your personal information with any third parties for commercial gain.

3. Payments & Data Security

All online payments are processed through secure, encrypted gateways. Mountsea does not store or have access to your credit/debit card details.
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or misuse.

4. Cookies

Our Website uses cookies to enhance your browsing experience, remember preferences, and analyze website traffic.
You can disable cookies in your browser settings, but some site functions may not work properly without them.

5. Third-Party Services

We may use third-party providers (e.g., shipping companies, analytics tools, or payment gateways) to deliver services.
These partners only receive necessary information to perform their function and are obligated to protect your data.

6. Data Retention

We retain your information only as long as necessary for business, tax, or legal purposes, or until you request deletion.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Withdraw consent for marketing communication at any time.

To exercise these rights, contact us at [yourbrandname@gmail.com].

8. Policy Updates

Mountsea reserves the right to update or modify this Privacy Policy at any time. The latest version will always be available on this page, with the “Last Updated” date reflecting recent changes.

9. Contact Us

For any questions regarding privacy or data handling, reach out to:

Mountsea
Email: [yourbrandname@gmail.com]
Phone / WhatsApp: [+91 9030647568]
Address: Plot No. 45, Industrial Area, Hyderabad, Telangana – 500032